Industry-leading engagement
platform for insurance

Award Winning Solutions Designed to Fit Your Needs

For Carriers

Livegenic is trusted by insurance carriers across the globe to deliver world-class solutions to their customers, clients, and insureds. Our platform was built from the ground up to help:

  • Decrease cycle time and claims processing expenses
  • Increase policyholder satisfaction and support
  • Reduce fraud and virtual inspection risks

45-65%

savings in claims
processing cost

3.5x

reduction in claims
cycle time

99%

fraud decrease on live
content capture

For Claims Organizations

Livegenic supports a variety of workflows for organizations of all kinds, from TPA and IA networks to loss control specialists. Through the Livegenic suite, insurance organizations have access to solutions that:

  • Enable collaborative loss documentation in any environment, at any time
  • Improve inspection efficiency and help support your client’s SLAs
  • Decrease inspection costs, travel expenses, and content storage fees

23%

reduction in travel
costs for adjusters

32%

increase in adjuster
efficiency

43%

decrease in adjuster
management costs

For InsurTech Platforms

By integrating with the Livegenic API suite, InsurTech partners immediately gain access to our powerful media storage and collaboration platform. Our flexible APIs allow integrated partners to:

  • Expand their own capabilities through our fully-developed platform
  • Utilize a technology with full vetting and security certificates, including SOC2 and GDPR
  • Benefit from cross-through integrations with Guidewire, Hyland OnBase, Salesforce, and other major insurance platforms

100%

uptime in
2018-2020
AICPA SOC2
ISO 27001
GDPR

For Other Industries

Livegenic helps businesses in industries such as property & real estate, facilities and construction to connect faster with their customers and field staff for quoting, inspecting and QA of projects.

  • Facilities Maintenance – increase the number of property and maintenance report submissions daily
  • Property & Real Estate – see everything your tenants or property owners need to share during property inspections
  • Builders & Trades – quote, manage and QA your projects for better quality, speed and efficiency

Products

Real-Time
Collaboration
Field Resource
Management
Customer
Self-Service
Cloud Media
Platform for Claims
real-time collaboration
field resource management
customer self-service
cloud media platform for claims

Close claims without leaving the office. The Livegenic mobile suite enables policyholders, adjusters, and field inspectors to collaborate in real-time through live video and photo capture.

  • Available on full native Apps and browser-based mobile solutions
  • Video quality is adjustable and automatically adapts to fit available networks
  • All videos, images, and audio recordings are automatically saved to the claim file
  • Remote picture capture, augmented reality measurements, and more

Spend less time coordinating inspections with your field staff or waiting days for loss documentation to come in. With Livegenic, your field inspection teams have access to the ultimate loss documentation and assignment management toolkit.

  • Record videos, pictures, and audio with or without an internet connection
  • Generate annotated photo reports with a press of the button
  • Receive and manage assignments and review inspection details
  • Display real-time inspector location and availability for incoming jobs

The Livegenic mobile suite provides customers with a single, easy-to-use self-service tool for inspecting their claims in any environment, and at any time.

  • App-based and download-free self-service tools are available
  • Offline recording allows for self-service even in low-connectivity areas
  • Configurable workflows are custom-built to fit your customer’s use case
  • Increase customer satisfaction and shorten cycle time

A platform built for you - the Livegenic Web Portal allows for configurable access to the tools, content, and workflows that your teams need.

  • Fully-featured claims collaboration platform includes 7-year’s storage for all content
  • Supports custom workflows and use cases across a wide variety of verticals
  • Generate custom photo reports on your own templates
  • Secure access and control over user privileges, audit records, and reporting
  • Customizable appearance fits and maintains brand experience.

Testimonials

John Wysseier
John Wysseier

President and CEO,
The CEI Group

Livegenic crafted customized, high quality technology-driven solutions to help position my Company to create a competitive differentiation. The Livegenic team demonstrates an impressive mix of entrepreneurial spirit, hunger to innovate, agility, and flexibility to develop Customer-focused Solutions all supported by a highly impressive and scalable technology platform.

Integration and Professional Services

From day one, our mission has been to help insurance organizations of all kinds by supporting their IT departments and accelerating technology adoption. The Livegenic team has helped design and build custom insurance integrations, platforms, and other solutions for clients across the globe.

services-ico1
End-to-end Insurance
Technology Consultancy
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Full Support from Design
and Development to Delivery
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Easy to use Desktop, Web,
and Mobile Solutions
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Custom Integrations, Analytics,
and Data Science
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Cloud Configuration
and 24/7 IT Support
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100% Success Guaranteed
by our History

Interested in a Live Demonstration?