Category: Customer Support

Livegenic: Claims Processing From Your Pocket

Livegenic is making waves! In the last two weeks, we have been named by TheBest Claims Solutions as the Best App For ...

Documentation and Storage: The Backbone of Your Claims Process

Working for a cutting edge insurtech company like Livegenic is always fascinating - I love getting to write up articles ...

Early Documentation, Increased Compensation: How Virtual Claims Help Maximize Subrogation Opportunities

The data in this article was transcribed from a recent webinar between Livegenic and our partner, Source7, titled, ...

“Who Says Insurance Is Boring?!?” An Interview with Robin Roberson

Robin took some time out of her busy schedule to talk with us about her personal history, the future of virtual claims, ...

Addressing the “Pain Points” of Claims Processing

There always seems to be something in the way, right? Some elusive something that prevents us from doing what we know ...

Livegenic Executive Roundtable: Meet the Team Behind the Orange

Meet some of the minds behind the Livegenic brand in this roundtable discussion about the future of the industry.

Overcoming “Digital Dread”

As a provider in the Virtual Collaboration space for insurance, the #1 objection that we get from prospective clients ...

New Feature: Onscreen Guidance

With our latest update, you can send custom on-screen instructions to mobile users on the Livegenic MyClaim and ...

New Features: Web Portal Calls, Expanded Maps and More

The latest batch of Livegenic Features gives you even more control over your claim process and customer service. ...

7 December 2016

Insurance, The Millennial Perspective – Part 2

In Part 1, we covered why millennials aren’t investing in insurance, and ended on a few key questions: How can the ...

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