Category: Customer Service



Livegenic: Claims Processing From Your Pocket

Livegenic is making waves! In the last two weeks, we have been named by TheBest Claims Solutions as the Best App For ...

Documentation and Storage: The Backbone of Your Claims Process

Working for a cutting edge insurtech company like Livegenic is always fascinating - I love getting to write up articles ...

Early Documentation, Increased Compensation: How Virtual Claims Help Maximize Subrogation Opportunities

The data in this article was transcribed from a recent webinar between Livegenic and our partner, Source7, titled, ...

The Surprising Simplicity of Upgrading Your Claims Process

Virtual claims is the future of claim processing, Livegenic is the leading platform for virtual claims processing.

New Features: Web Portal Calls, Expanded Maps and More

The latest batch of Livegenic Features gives you even more control over your claim process and customer service. ...

Insurance, The Millennial Perspective – Part 2

In Part 1, we covered why millennials aren’t investing in insurance, and ended on a few key questions: How can the ...

Insurance, The Millennial Perspective – Part 1

I don’t know if there has been a more contentious generation than The Millennials. It seems like almost every day we ...

Fast Track Claims are Back!

The concept of Fast Track handling was one of the hot topics in 2008-2009. This was the time when new customer ...

What Can Insurance Carriers Learn from Comcast and Verizon?

We live in interesting times. The ever-increasing rate at which technology broadens our horizons has never been so ...

Livegenic Winner of 2015 ACORD Insurance Innovation Challenge!

We are excited to share great news! On Wednesday, Nov 5th 2015, Livegenic was recognized as the winner of 2015 ACORD ...

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