Author: Livegenic News

Livegenic enhances customer service support capabilities by helping organizations see what the customers sees during the very first contact over the phone. Our technologies help organizations reduce costs, improve customer and employee satisfaction, and reduce risks.

Recent Posts by Livegenic News

23 February 2023

Be Aware: Unsolicited job opportunities and offers

We’re aware that someone has been using Livegenic’s name (or the names of employees) to send out unsolicited job ...

A Tale of Two Inspections: Going Remote Decreases Cycle Times, Increases Profit

Imagine a claims adjuster performing an inspection. They’ve received the FNOL. They’ve scheduled a convenient time for ...

Preventing Fraud With Remote Claims Inspection

Most new developments in technology bring equal parts hope and fear. When we consider “paradigm shift” advancements, ...

Hurricane and Flooding Damages Force Claims Industry to Adapt

The InsurTech industry is always on the lookout for major disruptions in the market, and how to best address them. The ...

Customer Satisfaction: How Virtual Claims Keeps Your Policyholders Happy!

The Customer Is Always Right! And the customer has made it clear: they want more self-service options from their ...

Rising Tides: Why Livegenic Is the Perfect Claims Solution for Flood and Water Damage

As we settle into the more active part of hurricane season, claims are already on the rise for flood damages. Despite ...

Reduced Cycle Times = Reduced Emissions: How Remote Inspections Will Reduce Your Company’s Carbon Footprint

Fast Facts: Livegenic greatly reduces the need to travel for claims inspections. The reduced travel reduces harmful ...

What Will Be the Future Revenue Landscape for Insurers, and Is Your Company Positioned to Compete There?

After a year of disruption caused by the COVID-19 crisis, businesses all over the world are looking to get back to work.

Livegenic: Claims Processing From Your Pocket

Livegenic is making waves! In the last two weeks, we have been named by TheBest Claims Solutions as the Best App For ...

Documentation and Storage: The Backbone of Your Claims Process

Working for a cutting edge insurtech company like Livegenic is always fascinating - I love getting to write up articles ...

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