Author: James Pepplinkhouse



Recent Posts by James Pepplinkhouse


4 May 2016

The Future of Customer Service in Claims

There are a lot of exciting insurance transformations taking place in areas of customer acquisition, marketing and ...
3 February 2016

Appraisal Market Shrinking?

There has been quite a few changes impacting many industries in the past several years through mobile technology. The ...
4 January 2016

Insurance Tech to Watch in 2016

We’ve just said farewell to an exciting 2015. This past year, insurance tech has made a significant progress moving ...
24 October 2015

Insurance Innovation is a Yes!

When you run a start-up, you travel a lot. It’s a wonderful thing. Over the past few weeks my itinerary included ...
3 August 2015

How to Reduce Claim Cycle Time by Half!

In 2013, McKinsey study found that 48% of the team’s workweek is spent looking for information, finding someone who ...
26 June 2015

A Better Way to File Insurance Claims

Have you ever had difficulties filing a claim? There is no doubt that the claims process can be inefficient, time ...
12 June 2015

Low Hanging Fruit for Claims ROI

Every claims organization is seeking opportunities to gain a competitive advantage. Let’s face it, lots of ...
26 May 2015

Real-time Video – The Most Disruptive Tech in Claims

There are many technologies and innovations in the insurance sector. Data Analytics, the Internet of Things, Drones, ...
4 May 2015

The Value of Real-time Video in Automotive Industry

There are several reasons to adopt a technology in any industry. Technology either provides the benefits of ...
6 April 2015

Need Fast, High Quality Appraisals and Inspections?

Running a claims or appraisal business is no piece of cake, especially when it is distributed among a large ...

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