Livegenic’s design incorporates the best practices of product development. We listened to comments, ideas, and recommendations from executives and IT teams across the industry to create a configurable platform that is robust, scalable, and user-friendly.
Scale your team to build enterprise-grade applications.
Extend your web, iOS, or Android apps with dedicated project teams.
Leverage our integration experience with core systems like Guidewire ClaimCenter.
Use custom webforms to build seamless workflows at any stage of your process.
Simplify repetitive tasks with a wide variety of process automation capabilities.
Expand on our intelligent automation and assisted decision making services.
Our integration ecosystem provides access to a growing network of partners who specialize in a wide variety of insurance technology services.
From data analytics to AI platforms to tools that interface with drones, organizations can leverage advanced technology to enhance their customer experience. Livegenic makes it easy to connect all of the tools and data sources needed to minimize disruption and streamline the claims process.
We ensure that your organization has the power to safely create, manage, and update customer and organizational information.
All customer data in Livegenic is fully encrypted at-rest and in-transit, and we use the latest security protocols including 256-bit encryption. Every configuration, update, and material operation is tracked and recorded in our audit records.
Livegenic complies with EU data protection regulations and provides customers with a data processing agreement that outlines the technical and operational procedures when working with any customer data.
We take great pride in our data retention and storage standards, and have never lost even a single file throughout our entire six years of operation.
Our default storage plans preserve all content for 7 years, and we offer custom retention plans of 15 years or more on request.
Our content protection standards guarantee:
Livegenic provides a suite of virtual inspection solutions for both Customers and Professionals, allowing you to use the right tool for the job whether you’re a customer, a contractor, an adjuster, or an underwriter.
Give your policyholders the ultimate virtual inspection experience with both remote live video collaboration and guided offline self service.
The Customer Portal is the fastest way to collaborate with policyholders; they can access this web-app with one touch – no downloads, logins or passwords required.
The Self Service Portal is a highly-configurable web app that uses dynamic visual guidance, text instructions, and short-answer questionnaires to guide insureds through the entire virtual inspection process.
The MyClaim App provides a comprehensive virtual collaboration tool that empowers your customers to document their claims in any environment, live or offline.
Give your team the right tools for the job, whether they’re conducting onsite inspections, virtually collaborating with contractors, or anything in-between.
The Enterprise App gives your field teams an all-in-one solution for onsite inspections, enabling them to record content, manage assignments, and complete inspection reports all from a single App.
The Inspection Workflow Tool provides your contractors with a simple, web-based photo documentation tool which dynamically streamlines even the most complex inspection workflows.
The Livegenic Integration platform enables real-time video streaming through third-party recording devices like drones, body-mounted cameras, and more.