How GuideOne transformed their inspection process with Livegenic
GuideOne faced a number of challenges due to their position as a midsize commercial property insurer with a large and geographically-distributed customer base. Insured properties were highly variable in both size and complexity, and many were located in remote areas where GuideOne had limited internal coverage. This forced field staff to either conduct expensive and time-consuming onsite trips, or rely on extremely costly IAs and 3rd party vendors for many field inspections.
To address these challenges, GuideOne sought out Livegenic as a solution to help minimize their expenses and increase the capacity of their field teams. Download this case study to learn how the GuideOne team used Livegenic's digital platform to successfully reduce their reliance on 3rd party inspectors, dramatically shorten cycle time, and save hundreds of thousands of dollars in just their first year.