Industry-leading engagement
platform for insurance

Livegenic crafted customized, high quality technology-driven solutions to help position my Company to create a competitive differentiation. The Livegenic team demonstrates an impressive mix of entrepreneurial spirit, hunger to innovate, agility, and flexibility to develop Customer-focused Solutions all supported by a highly impressive and scalable technology platform.

Livegenic shortens the claim processing cycle considerably because you don’t have to wait for an adjuster to physically meet you. When a claim is approved, we can issue a check in 1-2 days versus the standard 10-14 days.

We are very excited to be partnering with Livegenic. By expanding the WaterStreet insurance administration capabilities to offer video collaboration and self-service inspection, we will be able to better equip our clients with tools and technology to offer a seamless digital experience and optimize the claims and inspection process along the way.

We greatly enjoy working with the Livegenic team. The team has a positive can-do attitude that is evident at every level of the company. Both teams immediately recognized the value of integrating Livegenic's capability with Claim Technology's digital claims platform. We've enabled customers to experience the benefits of self-service and real-time collaborative inspections from within our claims chatbot, whilst providing insurer clients with immediate decision-support tools on indemnity or liability. The Livegenic team is always on hand and a genuinely great team of people to work with.

We reviewed several vendors and platforms to potentially work with concerning claims. Understanding that the claims experience is crucial to the overall experience for customers, we had a hard time finding the right partner. Livegenic emerged and quickly became the obvious choice for us. Their philosophies on mobile technology - and most important, the consumer - moved them to the front of the line. As we push for much-needed changes in the auto insurance space, Livegenic is a vital partner to help us provide one of the best claims experiences in the industry with a fantastic marriage of technology and reality.

Working with Livegenic has helped us achieve our vision beyond what it was initially thought to be. The support we receive, especially when it comes to the customization required for our unique business, continues to exceed our expectations. Their technology has helped make our business processes efficient and has allowed us to progress as technology leaders in the home warranty industry.

The partnership with the Livegenic team has transferred our customer-centric product offering across Europe. Our platform is focused on truly customer value-add solutions and Livegenic is in the center of our value proposition. We believe our partnership will create additional breakthrough solutions for our clients in 2020 and beyond, while we gain a leading market share dominance across Europe with our global insurance partners.

We are pleased to welcome Livegenic as a Guidewire PartnerConnect Solution partner. Livegenic’s Ready for Guidewire add-on provides claims teams with access to its visual claims collaboration platform enabling high levels of customer service throughout the claims investigation process. We are excited to make these innovative insurtech capabilities available to our mutual insurer clients.

In automating the Auto Claims experience, time is the critical element of success. Livegenic has made the claims inspection process simple and easy for customers, and by providing Claim Genius' real-time AI Photo Estimating on top, we've built a joint solution that greatly-improves the simplicity and cost savings for both carriers and customers.
It’s great working with such a passionate and enthusiastic team, and Claim Genius is looking forward to many joint endeavors with Livegenic in the future.

Through their partnership, Axioma and Livegenic aim to significantly decrease damage assessment and claim settlement turnaround times. Combining Axioma’s automated claim assessment and classification algorithm with Livegenic’s remote visual inspection tool will allow insurers and fleet managers to front-load a significant portion of the claim settlement process, giving policyholders real-time feedback on the status of their claim and repairs. Livegenic and Axioma will also work on integrating selected repair vendors into the claim process, who will actively tender for repair work, ensuring competitiveness on costs and SLA's.